This privacy policy will explain how our business uses the personal data we collect from you when you use our website.

 

What data do we collect?

Brothers Lake France collects the following data:

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• Personal identification information (name, address, telephone number and email address)

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How do we collect your data?

You directly provide Brothers Lake France with most of the data we collect. We collect data and process data when you:

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• Make a booking with us, and via Microsoft Forms

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email

• Enter a competition

• Join our Mailchimp newsletter database

• Use or view our website via your browser’s cookies

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How will we use your data?

Brothers Lake France collects your data so that we can:

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• Process and manage your booking

• Email you via Mailchimp with special offers on other products and services we think you might like

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How do we store your data?

Brothers Lake France securely stores your data at 9 Cotswold Drive, Stevenage, Hertfordshire, SG1 6GT on a password protected computer and password protected email accounts. 

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Brothers Lake France will keep your personal identification information until the end of your booking. Once this time period has expired, we will delete your data by removing it from our computer and email accounts. If you have chosen to join our Mailchimp newsletter, you will still hear from us past this date, and can unsubscribe at any time. 

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Marketing

Brothers Lake France would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Brothers Lake France from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

 

What are your data protection rights?

Brothers Lake France would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

• The right to access – You have the right to request Brothers Lake France for copies of your personal data. We may charge you a small fee for this service.

• The right to rectification – You have the right to request that Brothers Lake France correct any information you believe is inaccurate. You also have the right to request Brothers Lake France to complete the information you believe is incomplete.

• The right to erasure – You have the right to request that Brothers Lake France erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that Brothers Lake France restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to Brothers Lake France's processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that Brothers Lake France transfer the data that we have collected to another business, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

 

Call us at: 07739 912845

Or write to us: 9 Cotswold Drive, Stevenage, Hertfordshire, SG1 6GT

 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

 

How do we use cookies?

Brothers Lake France uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Understanding how you use our website

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Brothers Lake France uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising – Brothers Lake France uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Brothers Lake France sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

The Brothers Lake France website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

Brothers Lake France keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 29 August 2020.

 

How to contact us

If you have any questions about Brothers Lake France's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

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Email us at: brotherslakefrance@outlook.com

Call us: 07739 912845

Or write to us at: 64 Orchard Way, Knebworth, Hertfordshire, SG3 6BU.